EMPREGO INFRASTRUCTURE AND SERVICE DESK LISBOA, LISBOA

* identity and access management queries... end-users and more than 100 sites across portugal... your main activities will be: * register, classify, route, follow-up...

); experience in itil or it framework (is a plus); customer service orientation and attitude; sense of urgency and ability to work under pressure and meet deadlines...

* provide information, advice, and assistance to customers regarding standard services and service catalog offerings... * training and certifications programs...

Excellent critical and analytical thinking abilitieshigh attention to detail, and high level of professionalismproactive, self-motivated, self-starter, minimal supervisionexcellent...

Because we aspire to do more and better, we are looking for a service desk technician to integrate our team... we value: dynamism and initiative; high sense of responsibility...

Development and implementation of standard methodologies of training provide training classes to new employees and/or service providing staff to ensure the quality...

Local and international exposureflexible working environmentengagement and wellbeing activities... advanced knowledge in german and frenchknowledge in english or...

Documentation: create and maintain documentation of configurations and procedures... diagnose and resolve issues promptly... update/patch management: apply firmware...

Join (company name) and you'll feel like you belong, are included and can thrive... inclusion and diversity link closely with our values, and together we're nurturing...

A positive attitude and approach to change and development... ability to relate to and empathise with pupils and to develop trusting and respectful relationships...

Interface management and architectures... join in and feel the difference in mindsets, cultures, generations, identities and perspectives...

A motivated and fun crew to grow and build and shape the gbs together... an intense and exciting onboarding experience... at airbus, we support you to work, connect...

We benefit from our collective success and actively shape our company’s strategy and direction... you’ll develop innovative solutions and build relationships with...

Handling customer calls and managing incidents and requests within specified sla’s (24/7 operations)... responding to customer/olo’s emails and telephone calls in...

Product owner service... understood and met... recruitment, selection and integration process... participates in sprint planning and sprint review meetings and team...

Lead the team in the implementation and maintenance of distributed systems, including hardware, software, networks, and infrastructure... establish and manage relationships...

• strong understanding of and experience with kubernetes/openshift and linux... • familiarity with cloud platforms (aws, azure, gcp) and on-premise infrastructure...

Experience in customer service is a plus... enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage... job description bike rental process:...