ORDER DESK ANALYST (ITALIAN & ENGLISH SPEAKER, LISBON)
Descrição da oferta de emprego
(COMPANY NAME) ENGINEERING At (COMPANY NAME) Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential.
From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.
Join us for a career full of opportunities.
Where you can make a difference.
Where no two days are the same.
YOUR ROLE * Provide customer support in repair/replacement process management of non-functional parts.
* Act as the end customers point of contact to support and manage the RMA process.
* Provide information, and assistance to end customers regarding standard services and service catalog offerings.
* Ensure that the RMA lifecycle occurs according to the defined process and ensure that deadlines for repair/replacement of parts are met.
Initial training will be provide YOUR PROFILE * At least B2 level at Italian and English languages.
* Sense of responsibility, pro-activity and dynamism.
* Proficiency using Microsoft Excel.
* Good communication Skills.
* Availability for Hybrid work.
* Availability for oncall.
Nice to have.
* Good knowledge of the Microsoft Office 365 suite.
* Enjoy teamwork.
WHAT YOU'LL LOVE ABOUT WORKING HERE * Join a multicultural and inclusive team environment.
* Enjoy a supportive atmosphere promoting work-life balance.
* Engage in exciting national and international projects.
* Hybrid work.
* Your career growth is central to our mission.
Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
* Training and certifications programs.
* Health and life insurance.
* Referral program with bonuses for talent recommendations.
* Great office locations.
ABOUT (COMPANY NAME) Choosing (COMPANY NAME) means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.
Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Apply now! #LI-MM33 Ref.
Nov Entry Level Permanent Full Time Location.
Lisbon, PT
Detalhes da oferta
- Indeterminado
- 09/12/2024
- 09/03/2025
Requisitos do trabalho fluent italian speaker... knowledge of english level c1 (to ensure you are up to date with training and communication between departments and employees)... you will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery......
Our client is looking for a dutch video content analyst to join their growing team in lisbon – portugal... do you love social media? are you a fan of vlogging or constantly looking to videos to help solve your challenges? if theanswer is yes, then you must start your career with a global company working......
We are looking for friendly, hands on, dynamic team members, who are open-minded, know and love lisbon and want to share this to people from all over the world... job description bike rental process: welcoming guests, suggesting routes, assigning, and receiving bikes guiding city bike tours helping......
Our client is looking to expand their team in lisbon, to deliver premium service to italian speaking customers... requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Order management: log and follow up on orders or requests, capturing all required data elements in crm as mandated by clients, policies, and products... requisitos do trabalho french or italian c2english b2 outros dados de posição excellent remuneration package based on experience, skills and performancelife......
You will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc... ✓c2 level or fluent german ✓knowledge of english level c1 (to ensure you are up to date with training and communication between the departments......
Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
Requisitos do trabalho mandatory proficiency in english and german strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
You will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc... ✓c2 level or fluent german or dutch ✓knowledge of english level c1 (to ensure you are up to date with training and communication between the departments......
