CUSTOMER SERVICE REPRESENTATIVE ( GERMAN OR DUTCH SPEAKER)
Descrição da oferta de emprego
- Be a team player and contribute to a positive work environment!
- Ensure an exceptional customer relationship and customer experience throughout the entire customer journey.
- You will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc.) via email, phone calls and/or chats.
- Build a sustainable and mutually beneficial relationship between customers and the brand you represent.
Requisitos do trabalho
Excellent communication skills and ability to work well in a team.
✓Positive attitude and willingness to perform additional tasks.
✓Customer satisfaction orientation and proactivity.
✓Ability to deliver results independently and in often ad hoc situations.
✓Ambitious to engage with other team members and share experiences.
✓Well organized, valuing excellent work ethic and acting with integrity.
Demonstrate reliability and trustworthiness.
✓Reliable professional and progressive mindset
.✓C2 level or Fluent German or Dutch
✓Knowledge of English level C1 (to ensure you are up to date with training and communication between the departments and employees).
Outros dados de posição
Fully paid onboarding period (one month), after successfully completing the training.
✓Professional career progression and support throughout your career development.
✓A multicultural and diverse environment with an excellent working environment.
✓Team building activities organized by Cluster and/or its team members.
✓Competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable).
✓ The company will provide all necessary equipment.
✓Private medical insurance will be provided (after successfully completing the probationary period).
✓Type of contract: Non-Fixed Term Employment Contract(permanent contract)
Job Type: Full Time
✓Salary: Up to 1,645euros monthly(excluding performance bonus and/or other benefits like meal allowance of 5.20 per worked day) -paid in twelve months fourteen months
Detalhes da oferta
- Em todo Portugal
- Indeterminado - Indeterminado
- Efetivo, tempo inteiro
- 1500€ - 2000€
- 16/01/2024
- 22/01/2025
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