CUSTOMER SERVICE AGENTS (M,F) GERMAN CRYPTOCURRENCY
Descrição da oferta de emprego
Tasks:
As Customer Service Agent (m/f/d) for German + English you will support clients from one of the greatest Cryptocurrency Company
You will give customer support by handling customers’ questions and concerns about the product/service and therefore helping them with their needs.
You will manage all different types of inquiries generated online, via app, chat and email, in a non-voice process.
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience.
Requisitos do trabalho
Prior Customer Service Experience - is mandatory (minimum 6 months)
Fluency, verbal and written, in German
Independent level of English (minimum B2)
High curiosity about the cryptocurrency market
Ability to effectively communicate, both written and verbally
Skilled in multi-tasking & working under pressure
Fast learner, diligent worker
You are expected to provide background checks (certificate for highest level of education, references from previous employment, clean criminal record)
Outros dados de posição
Working hours:
Rotative shifts; Monday to Sunday; 7h – 22h; 8 hour shifts; 2 days off.
Workplace:
PortoOffice Park, Boavista (on-site)
Benefits
Relocation package
Salary: German + English: Base : 950.00 € Language bonus 450.00 € + Meal allowance: 167.86 €
Detalhes da oferta
- Em todo Portugal
- Indeterminado - Indeterminado
- Efetivo, tempo inteiro
- 1500€ - 2000€
- 01/06/2024
- 17/01/2025
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