CUSTOMER SERVICE REPRESENTATIVE
Descrição da oferta de emprego
Come work for an amazing International company!
If you enjoy helping others, utilizing your communications skills and gain international experience, this is the opportunity for you.
An amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting for you!
We are looking for Multiple Languages in Portugal
-German Speakers
-French Speakers
-Dutch Speakers
-Turkish Speakers
Your role as a Customer Support Representative:
- Respond and record consumer inquiries/questions raised through free phone lines, email and online chat
- Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database
- Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy
- Troubleshoot through the use of open questions, support documents, and system training
- Offer recommendations to common problems or frequently asked questions
- Provide world class customer service
Requisitos do trabalho
What we want from you:
- Fluent proficiency in required language
- Good level of English: B2
- To be willing to relocate Lisbon, Portugal, or already be residing in Portugal
- Must have EU Citizenship or Portuguese residence card
Outros dados de posição
Benefits:
- International experience in a multi cultural environment
- Relocation assistance is provided
- 14 Salaries per year
- Monthly Performance bonus
- Private Health Insurance
- Working hours: 40h per week = 8 hours per day / 5 days a week
Detalhes da oferta
- Em todo Portugal
- Indeterminado - Indeterminado
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 01/03/2024
- 21/01/2025
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