EMPREGO SERVICE AND FIELD DESK

Relevant experience in customer service and field service for industrial sector... manage the training and service technical certification... the role involves collaborating...

The service delivery manager focuses on quality of service, customer and member satisfaction and cost management... he/she prepares recommendations for service improvements...

You are customer and quality oriented... you are motivated and committed and have a passion for the job... you strive for excellence and professionalism...

We're hiring! it service desk technician... diagnose, investigate, and resolve tier 1 technical hardware and software issues... high level of professionalism and...

Any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements)... annual bonus target and long-term incentives...

• issue triage and diagnosis: receive, prioritize, and log incoming service requests and incidents... • customer service excellence: provide courteous, professional...

Identity and access management queries... your main activities will be: register, classify, route, follow-up and resolve request according to internal processes...

Key responsibilities: service management:  oversee kpis and day-to-day operations of the it service desk, ensuring timely and effective resolution of incidents...

Excellent communication and interpersonal skills... professional development and training in data management and hospital services... strong analytical and problem-solving...

• proactive, service minded and able to multi-task... • receive and respond to user inquiries and requests via telephone, email, case tracking system professionally...

* professional development and training in data management and hospital services... customer service and communication: * create faqs and user guides for the specialty...

Customer service and communication... automation and efficiency... projects and new initiatives... excellent communication and interpersonal skills...

Diversity and inclusion -inclusion and valuing diversity of thought and experience are at the heart of our culture here at colt... opportunities for further development...