Candidatar-se

SDA WITH DUTCH & ENGLISH (ATTRACTIVE BONUS)

Descrição da oferta de emprego

Possibility to work only 35h per week with our Gimme5 program!

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 156,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Did You Know? Fujitsu is the world's fifth-largest IT services provider and No.1 in Japan. FORTUNE named Fujitsu as one of 'the World's Most Admired Companies' in 2013. The Portugal GDC has recently been distinguished with the Randstad Employer Branding Award recognizing the most attractive employers in 26 countries based on 10 key factors including salary, benefits, work-life balance, and career opportunities amongst others.

Requisitos do trabalho

Mandatory Proficiency in English and Dutch

Strong client-facing and communication skills

Customer service orientation

Available to work in fixed schedules

Role Purpose:

Provide first level contact and convey resolutions to customer issues

Properly escalate unresolved queries to the next level of support

Track, route and redirect problems to correct resources

Update customer data and produce activity reports

Walk customers through problem solving process

Follow up with customers, provide feedback and see problems through to resolution

Utilize excellent customer service skills and exceed customers’ expectations

Ensure proper recording, documentation and closure

Recommended procedure modifications or improvements

Preserve and grow your knowledge of help desk procedures, products and services

Outros dados de posição

Possibility to work only 35h per week with our Gimme5 program!

We are committed to equality of opportunity for all and to offer:

Competitive salary and bonuses;

Employment directly with Fujitsu with possibility of permanent contract

Work-life balance with part-time/full-time schedules available and 25 annual leave days

Life insurance and Private health insurance extensive to family members and since the first day of employment

International career in a dynamic and enthusiastic environment

Training and internal career progression plan upon hiring

Several discounts available with our partners

The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community

If you are moving to Portugal we also offer a great support of with our Welcome Buddy to help you settle in.

Shape the world by working your way:

We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We are committed to equality of opportunity for all. If you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at Fujitsu.

Candidatar-se

Detalhes da oferta

Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Efetivo, tempo inteiro
Remuneração
  • 1000€ - 1500€
Data de publicação
  • 06/01/2025
Data de expiração
  • 06/04/2025
Denunciar esta oferta

Como detectar ofertas falsas
(Remote work) Customer Support with French & English
Paco recrutiment

Provide account and application support to customers namely with regards to software functionality... our expectations: eu citizenship or a residence permit in portugal you speak french in proficiency (c2) you speak english (b2) you would like to work from home in south portugal you like interacting......

Remote work Support client with German & English
Paco recrutiment

Data rozpoczęcia: 22... nasze oczekiwania: obywatelstwo ue lub drugie na pobyt w portugalii znasz biegle język niemiecki (c2) mówisz po angielsku (b2) chcesz pracować z domu w północnej portugalii lubisz kontakt z człowiekiem oferujemy: zatrudnienie w centralnym czas pracy: poniedziałek - piątek -......

Recruiter (m,f) Dutch or French
Personalbüro U. Herrmann

• experience with sourcing techniques... • familiarity with applicant tracking systems and resume databases... • establish a relationship with different departments and managers to validate information’s... • familiarity with recruitment process methods (hiring profile, assessments, interviews, andongoing......

Video content analyst (m,f) german or dutch
Personalbüro u. herrmann

Salary: 14000 eur annual signing bonus €5000 for january/february/march... €2100 annual language premium + meal allowance, transportation allowance, annual performance bonus and private health insurance... fluent in english (at least b2 level) able to cover shift rotation excellent communicator with......

Internship Sales & Administration Support English/ french
Eurofirms

Tasks: • work in coordination with the group brands, • work with the sales administration applications, namely supporting management of commercial actions and bonuses, • follow-up of bonuses payment (dealers network) and related claims, • payment and control of the incentives to b2b customers and leasing......

Customer Representative with German
WOW business consulting srl

Become part of one of the most successful companies today! together with your colleagues, you'll build a team of world-class customer service professionals to help business customers make the most of the social media platform services in the best possible way... excellent communication skills problem......

Video Content Analyst with Norwegian speakers
Wow business consulting srl

Your day to day: review user flagging reports regarding website content understand and remain up-to-date with client’s policies and guidelines analyze and identify content that is not in compliance with requirements and flag it for action in a timely manner review the reported content within......

Customer service agents (m/f) search engine: dutch
Personalbüro u. herrmann

Tasks:tech support, voice/email/chatassist users with pre-sales, general inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned) adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......

Customer Service Search Engine: German, Dutch or French
Personalbüro U. Herrmann

Requisitos do trabalho german or dutch or french c2english b2experience in customer support (preferable) outros dados de posição excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......