(REMOTE WORK) CUSTOMER SUPPORT WITH FRENCH & ENGLISH
Descrição da oferta de emprego
Starting date: 08.05.2024
Work from home in districts: Castelo branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
Online recruitment proces!
The company:
American film and entertainment studio, founded in 1923 by four brothers. The company established itself as a leader in the American film industry before diversifying into animation, television, and video games, and is one of the 'Big Five' major American film studios.
Your tasks:
- Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
- Provide account and application support to Customers namely with regards to software functionality.
- Provide accurate and real-time responses to the customers inquiries.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Our expectations:
- EU citizenship or a residence permit in Portugal
- You speak French in proficiency (C2)
- You speak English (B2)
- You would like to work from home in South Portugal
- You like interacting with people
We offer:
- Full time employment
- Working shedule: Monday to Sunday – 8 am to 9 pm, 2 rotational days off (5days/week, 8 hours/day)
- Work from home in districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
- 6 months fixed-term contract with the possibility of extension
- Online hiring proces
- Competetive salary and bonus system: 895€ gross x 14 months up to 100€ performance bonus/month + Transport allowance 20€ per month +Meal allowance 7.23 € NET per day
- Free Health Insurance after 6 months
For candidates from abroad we offer:
- Flight ticket reimbursement after 6 months
- Possibility of accommodation in a company - owned apartment
Send your CV by email *****@*****
We look forward to you !
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Detalhes da oferta
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 03/05/2024
- 01/04/2025
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