EMPREGO ITALIAN HELP DESK CUSTOMER LISBOA, LISBOA

Excellent critical and analytical thinking abilitieshigh attention to detail, and high level of professionalismproactive, self-motivated, self-starter, minimal supervisionexcellent...

Understands the organizational and customer success strategy... technical relevance · grows technical aptitude and industry awareness to translate customer interactions...

Proactively working on customer experience to improve nes... allocating unresolved incidents to appropriate support groups, managing customer escalations...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

Documenting all customer inquiries... troubleshooting and resolving customer issues... administrative support help with registration, banking and taxes...

The goal is to foster continuous improvement in service quality and customer retention... data analysis and insight generation: dive deep into performance metrics...

Strong client-facing and communication skills, with the ability to handle complex and escalated customer issues professionally... monitor and report on key performance...

* respond to customer inquiries, clarify their issues, and gather relevant information to facilitate incident resolution... your role we are looking for motivated...

We are recruiting a quality/trainer for our customer service department fluent in both german and french, that will execute a global quality program that is aimed...

Advanced knowledge in german and frenchknowledge in english or portugueseexperience using help desk software and remote support toolsknowledge of crm systems and...

About the offer: customer care support position... as a member of customer care support you will be responsible to deliver an amazing customer care experience regarding...