EMPREGO CUSTOMER SERVICE DIRECTOR LEAD LISBOA, LISBOA

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * supporting the kpi dashboards...

Ensuring high-quality customer service... your responsibilities and impact as a customer service agent will be... knowledge of the value and impact that a good customer...

Job description key responsibilities • clarifies any doubts/issues related with company’s service and products (sports betting and casino products) and clients accounts...

Our client, a world leader in sports betting and gaming entertainment is looking for a german speaking customer service team leader to join their team in lisbon! **requirements:** -...

Change management, continuous improvement & innovation * lead the change management process for servicenow enhancements, ensuring minimal disruption to customer...

* executes technical service to the requests, problems, or planned service activities... * solutions are provided by using remote/onsite diagnostics, troubleshooting...

A customer-first attitude with a deep commitment to delivering high-quality service and support... strong client-facing and communication skills, with the ability...

customer focus: a detail-oriented, can-do attitude with a passion for delivering unparalleled customer success... 3+ years in b2b account management, customer success...

What are we looking for? - 3+ years in b2b account management, customer success or onboarding; - proven ability to prioritize, multitask, and manage diverse stakeholders...

•    deliver outstanding customer service while encouraging the use of safer gambling tools or seeking source of funds clarifications/evidence...

Determine whether the document issued by the customer is valid or if requires filling a complaint... * test for system implementation and system changes working...

The authentication products that fall within this role's responsibilities are id check, token authentication service and token authentication framework...

Scrum) in software service or project environments... * experience in customer communication, project & stakeholder management... * passion to bring value add to...

Bosch service solutions develops and delivers customer experience, mobility and monitoring solutions for companies and their customers... qualifications what distinguishes...

Contract duration long term availability within the next two months workload full time minimum retail experience 3 years or more required experience sports & activewear...

Drive early customer engagement and prospecting efforts with local/ regional sales & business development team to build a strong pipeline, contribute to customer...

Your key responsibilities together with the omnichannel experience team, you will facilitate a variety of customer-related tasks such as gathering customer data...

Main responsibilities deliver effective facilitation for the repairs centers, supporting: - creation of the service request (repair order) + customer complaints...

Descripción del puesto: in the customer service & support (css) team we are looking for people with a passion for delivering customer success...