WINDOWS DEVICES & DEPLOYMENT SUPPORT ENGINEER
Descrição da oferta de emprego
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success.
As a Windows Devices & Deployment Support Engineer, you will own, troubleshoot and solve complex customer technical issues.
This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
With over employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage (COMPANY NAME)'s products and services, ignited by our people and culture.
Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
This role is flexible in that you can work up to 50% from home.
(COMPANY NAME)'s mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Response and Resolution.
* You will own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
Readiness.
* You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
* You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
Product/Process Improvement.
* You engage with (COMPANY NAME) Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving (COMPANY NAME) product improvements Requerimientos del candidato/a.
Required Qualifications.
* Experience and advanced knowledge in configuring, administrating and troubleshooting of (COMPANY NAME)® Windows Products including, Windows Server /R2/Windows 7, Windows Server /R2/Win8/Win8.
, Windows 10/Server /Server .
* Experience with any of the following technologies.
* (COMPANY NAME) Deployment Toolkit * Installing and troubleshooting Windows Update and WSUS * Windows Activation and Licensing * Bitlocker Administration and Management.
* Windows Installation and Setup Issues (In Place Upgrade) * Devices and Driver Installation issues on Windows PreferredQualifications.
* Industry experience with troubleshooting tools and log reviews.
* Knowledge of Datacenter technologies (Administration of Operating Systems, Virtualization, Storage, Backup, Failover Clustering, Update Services).
* Knowledge of Desktop technologies (Setup and Deployment, Activation, Servicing Windows, Bitlocker encryption, Devices).
* Knowledge of Windows debugging and Windows Internals and debugging is a plus.
* Language Qualification.
English Language.
confident in reading, writing and speaking OR fluent in German, French, Italian OR Arabic.
(COMPANY NAME) is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with (COMPANY NAME) and the country where you work
Detalhes da oferta
- Indeterminado
- 07/11/2024
- 05/02/2025
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Over 2 years of customer support/technical support experience... nice-to-have: 6 months’ experience in a technical support role... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
Fórum selecção is looking for a senior data engineer (m/f) for a corporate bank main activities: - design high-performance data pipelines (etl) to feed a dwh using state of the art data engineering techniques according to business specifications; - implement flow automation through ci/cd pipelines and......
Provide technical support and training to internal teams... please include 'automation and robotics engineer application' in the subject line... position overview: we are looking for a creative automation and robotics engineer to contribute to the design, development, and implementation of cutting-edge......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Claire joster is currently recruiting for a portuguese company of power generating, oil&gas; and material handling sectors, which intends to strengthen its internal structure with the integration of a mechanical engineer (m/f) in lisbon... function as a mechanical engineer, you will be responsible for:......
If you can add to that experience on windows server, windows client, active directory and, or azure active directory administration, it would be an advantage! you also need to be available from 9h to 24h, monday to friday, with an 8 h/day shift... we need someone to support customers via phone, chat......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......