TECHNICAL SUPPORT | CONTACT CENTER - PT/ING (M/F) | LISBON
Descrição da oferta de emprego
We often don't realize it and we find it easy because just by clicking the left mouse button we can open a program or document we want to see. Behind this easy click is a program that, like this function, will have many more.
Just as we don't know all the work behind it, others can always run into issues they might need help with.
We need someone to support customers via phone, chat and email, regarding technical issues they might have and help drive partner satisfaction by providing accurate information and ensuring they are using all the tools that could help them.
We just need you to speak fluent Portuguese (C2) and English (C2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in IT teams; as well as proficiency in analysis and problem solving. If you can add to that experience on Windows Server, Windows Client, Active Directory and, or Azure Active Directory Administration, it would be an advantage!
You also need to be available from 9h to 24h, Monday to Friday, with an 8 h/day shift.
Would you like to know more details about the offer? Send your CV.
Detalhes da oferta
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 09/08/2024
- 19/01/2025
Provide customer tech support via phone and email, serving as the client's first point of contact... use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands......
Assist users with pre-sales inquiries, general questions, and technical support issues... appropriately manage and escalate customer issues to higher support tiers... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels......
Eurofirms is a human resources company where people are the center of everything... we are recruiting a call center operator - (m/f): functions: back office, inbound and chat (m/f) - oporto - call answering, handling of emails / tickets / chats of questions / questions / complaints......
Imagina que estás prestes a embarcar numa jornada onde cada dia é uma nova e empolgante aventura no mundo das vendas e onde o trabalho não é apenas uma tarefa, mas uma celebração constante de criatividade e sucesso... agora, imagina que as tuas semanas são uma mistura de energia contagiante e conquistas......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......
Demonstrated experience in operational support within complex systems... skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... develop training materials for level 1 and level 2 support teams......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... ✅ as a customer support you will:• support of all customers’ requests in french by phone, chat and social media• support viewers with account and......
Requisitos do trabalho - escolaridade 12º ano (factor de exclusão); - experiência em atendimento em contact center; - experiência na resposta a reclamações; - elevado domínio das regras gramaticais sintáticas e semânticas, da língua portuguesa; - bons conhecimentos de informática na ótica do utilizador......