EMPREGO L1 AND L2 SUPPORT

In-depth and current knowledge of computer programs, hardware, and business applications... triage, diagnose and perform basic troubleshooting on computer error...

• maintain all the connectivity and account details from a support perspective to provide efficient support... • coordinating the issues internally and with outsourced...

They will also manage imac and desk-side support services, as well as provide support for complex and soft break-fix services for laptops and desktops...

• problem and incident management... it support l2 / exchange m365 administrator (m/f) - hybrid (porto)... • your hr and support teams will always be available to...

We benefit from our collective success and actively shape our company’s strategy and direction... you’ll develop innovative solutions and build relationships with...

Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans...

); diagnoses and troubleshoots software and hardware issues and solves technical and applications problems, by investigating problems, analyzing error messages,...

Proficiency in providing technical support and resolving queries... self-motivated and results driven... creates and maintains system and service documentation,...

Provide support to projects and initiatives that enhance insider risk and data protection policies and standards... help coach and mentor l1 insider threat analysts...

Troubleshooting and support: provide l2 support for zabbix-related issues... troubleshoot and resolve performance, availability, and reliability issues...

Researches vendor solutions and industry forums and reviews... work with application development and it engineering staff to diagnose and repair complex application...

Hands-on experience with kql and powershell... community and celebration: participate in corporate events and celebrate our successes together...

Responsibilities: application support (l1/l2): provide first- and second-level support to ensure application stability, availability, and performance for banking...

We benefit from our collective success and actively shape our company’s strategy and direction... the ideal candidate should be passionate about coding and developing...

Secondary responsibilities: coach and mentor l1 insider threat analysts... community and celebration: participate in corporate events and celebrate our successes...