EMPREGO L1 AND L2 SUPPORT

In-depth and current knowledge of computer programs, hardware, and business applications... triage, diagnose and perform basic troubleshooting on computer error...

• maintain all the connectivity and account details from a support perspective to provide efficient support... we benefit from our collective success and actively...

• proven expertise and efficiency in support of radiant and verifone pos systems... • good analytical and problem resolution skills, verbal and written communication...

Incident management: providing l2 support and addressing incidents as they arise... key responsibilities: - provide l2 support for our stores in germany and the...

• problem and incident management... it support l2 / exchange m365 administrator (m/f) - hybrid (porto)... • personalized support from your team...

Net (mainly) and java... * autonomy and proactivity... * previous experience of 3 years in l2 application support, analysis and resolution of incidents...

Role   the role for application support engineer aims to:   work in a l1 and l2 it functional support   provide production support with dedicated kpi’s to end-users...

Proficiency in providing technical support and resolving queries... self-motivated and results driven... creates and maintains system and service documentation,...

Troubleshooting and support: provide l2 support for zabbix-related issues... troubleshoot and resolve performance, availability, and reliability issues...

We benefit from our collective success and actively shape our company’s strategy and direction... you’ll develop innovative solutions and build relationships with...

• vpn troubleshooting and configuration • o365 configuration and troubleshooting preferred skills: • experience with remote support tools and techniques...

• solution-oriented thinking and working... • a solid understanding of concepts and methods for service support... • respect and evaluate each incident priority...

Come and join the team!... • strong customer support skills... • diagnose, research and resolve tier 1 technical hardware and software issues... • 24x7 contract...

Maintain and create infrastructure documentation... opportunity for professional development and training... l2/l3 support experience in it services...