EMPREGO L1 AND L2 SUPPORT LISBOA, LISBOA

Net (mainly) and java... * autonomy and proactivity... * previous experience of 3 years in l2 application support, analysis and resolution of incidents...

• solution-oriented thinking and working... • a solid understanding of concepts and methods for service support... • respect and evaluate each incident priority...

Come and join the team!... • strong customer support skills... • diagnose, research and resolve tier 1 technical hardware and software issues... • 24x7 contract...

Maintain and create infrastructure documentation... opportunity for professional development and training... l2/l3 support experience in it services...

Strong customer support skills with excellent written and verbal communication... collaborate with l2 teams and internal stakeholders to improve training content...

Why join us? be part of a diverse and innovative team, where you'll grow professionally and contribute to meaningful projects that shape the way businesses and...

• teamwork, commitment, and dedication... • personalized support from your team... • your hr and support teams will always be available to help...

• personalized support from your team... • your hr and support teams will always be available to help... • fluency in portuguese and english...

Perfil: formação superior na área das tecnologias de informação; experiência profissional mínima de 2 anos em suporte aplicacional (l1 e l2 support); bons conhecimentos...

* provide 3rd/4th level support... join (company name) and you'll feel like you belong, are included and can thrive... * assess security threats and implement countermeasures...

* you will be prroviding l2 support for all requests on networking topics in consideration of sla's * you are responsible for providing support services in alignment...

Role: * you will be providing l2 support for server, storage (datacenter) requests in consideration of sla's * you will be providing support services in alignment...

Profile 5+ years of experience with microsoft o365 and exchange; experience with office 365 and exchange infrastructure management, including deployment, administration...

• daily l2 / l3 support... • personalized support from your team... • your hr and support teams will always be available to help... • knowledge of network protocols...

l1, l2 and l3 support... roles and responsibilities... development and maintenance of requests... support the team on all testing activities and production of training...

Recruitment, selection and integration process... we are prepared to ensure the monitoring and integration of new employees and support them in this new phase of...