EMPREGO CUSTOMER EXPERIENCE SUPPORT ENGINEER LISBOA, LISBOA

Work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets... preferred experience in network...

* experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for...

At least 12 months of customer support experience in a contact centre... documenting all customer inquiries... troubleshooting and resolving customer issues...

experience managing service and/or operational level agreements with strong customer  service, interpersonal and active listening skills... preferably with a b...

Within ce&s, the customer service & support (css) organization builds trust and confidence for every person and organization through delivering a seamless support...

The customer experience department is also a crucial link between departments, closely working with sales and our experts as well as other departments to improve...

* customer assistance: support enterprise customers, partners, and fellow engineers by defining the scope of issues and providing in-depth problem analysis...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... ensure that all technical support agents have the proper training and knowledge...

Descripción del puesto: in the customer service & support (css) team we are looking for people with a passion for delivering customer success...

Analyze customer data to enhance overall experience and performance... what are we looking for? 1-2 years of experience in customer support or quality assurance...

support engineer for internet services (m/f) – remote... • personalized support from your team... • experience with relevant network tools (eg...

experience in installation and configuration of network devices and service... your role engineer to perform configuration, troubleshooting of ftth equipment for...

Providing ad-hoc support... ensuring high level of customer satisfaction... knowledge of the value and impact that a good customer experience can create...

Providing ad-hoc support... your responsibilities as customer support will be... ensuring high level of customer satisfaction... knowledge of the value and impact...

Application support engineer (m/f) – hybrid (lisbon)... experience with support/corrective maintenance... • personalized support from your team...

Position: customer support agent location: lisbon, portugal employment type: full-time duties and responsibilities: communicate with customers using various channels...

Providing ad-hoc support... your responsibilities and impact as a customer experience specialist will be... ensuring high level of customer satisfaction...

Application support engineer (m/f) - lisbon... purchasing and management control experience... salary classification according to the experience shown...

Location full remote experience middle area data & analytics mutual respect, empathy, innovation, and professional pride... we are now looking for a data engineer...