EMPREGO ENTERPRISE CUSTOMER SUPPORT ENGINEER

• implement workarounds to limit customer downtime... • maintain all the connectivity and account details from a support perspective to provide efficient support...

Proactive support initiatives: develop and lead proactive support practices that anticipate customer needs, reduce issues, and improve overall satisfaction...

Work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets...   strong work ethic and ability...

* demonstrate a flair & understanding of customer support issues, flexibility and an ability to learn quickly... * perform remote connections to diagnose and solve...

customer assistance: support enterprise customers, partners, and fellow engineers by defining the scope of issues and providing in-depth problem analysis...

Descripción del puesto: in the customer service & support (css) team we are looking for people with a passion for delivering customer success...

* customer assistance: support enterprise customers, partners, and fellow engineers by defining the scope of issues and providing in-depth problem analysis...

Role: the customer support specialist, must provide a turnkey support role to all hoist installed  base customers, on the multiple platforms/services hoist hosts...

Nice-to-have requirements: experience with sla-bound operations and screen-sharing/phone support... your responsibilities will span across various support levels...

You will collaborate with subject matter experts, across engineering teams, customer service and support, account teams, and management to ensure customer issues...

Description: as a customer support specialist, you will be responsible for delivering exceptional technical support to our enterprise customers...

As a technical support engineer you will own, troubleshoot and solve complex customer technical issues... in the customer service & support (css) team we are looking...

Job description   the credit risks support team is an application support team working in a sensitive and critical environment, with a combination of dedicated...

External relationships with customer infrastructure operators / maintenance technicians... the position includes the availability to perform activities outside the...

Bmc helix) for ticket management, providing 2nd/3rd level support for mes desktop and server issues... as an mes design & support engineer, you will work on...

Familiarity with sla management and complex customer issue resolution... ) to solve complex customer issues and ensure timely resolution... ensure all customer interactions...

Borgwarner powerdrive systems is currently looking for “dynamic, results driven” individual to join as a plant & customer quality engineer at our new production...

In the customer service & support (css) team we are looking for people with a passion for delivering customer success... as a senior technical support engineer,...