EMPREGO OPTICAL CUSTOMER SUPPORT ENGINEER

• implement workarounds to limit customer downtime... • emergency support handling on a 24/7 service level, with on call support during the weekend...

Willingness to learn about the optical telecoms industry, products and projects... you will be involved in building the next generation of customer networks and...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets... we have recently integrated several...

* demonstrate a flair & understanding of customer support issues, flexibility and an ability to learn quickly... * perform remote connections to diagnose and solve...

Descripción del puesto: in the customer service & support (css) team we are looking for people with a passion for delivering customer success...

Role: the customer support specialist, must provide a turnkey support role to all hoist installed  base customers, on the multiple platforms/services hoist hosts...

customer assistance: support enterprise customers, partners, and fellow engineers by defining the scope of issues and providing in-depth problem analysis...

* customer assistance: support enterprise customers, partners, and fellow engineers by defining the scope of issues and providing in-depth problem analysis...

You will collaborate with subject matter experts, across engineering teams, customer service and support, account teams, and management to ensure customer issues...

As a technical support engineer you will own, troubleshoot and solve complex customer technical issues... in the customer service & support (css) team we are looking...

Job description   the credit risks support team is an application support team working in a sensitive and critical environment, with a combination of dedicated...

External relationships with customer infrastructure operators / maintenance technicians... the position includes the availability to perform activities outside the...

Bmc helix) for ticket management, providing 2nd/3rd level support for mes desktop and server issues... as an mes design & support engineer, you will work on...

Borgwarner powerdrive systems is currently looking for “dynamic, results driven” individual to join as a plant & customer quality engineer at our new production...

In the customer service & support (css) team we are looking for people with a passion for delivering customer success... as a senior technical support engineer,...

In the customer service & support (css) team we are looking for people with a passion for delivering customer success... as a technical support engineer, you will...

Role purpose and key accountabilities proactively monitor, troubleshoot, diagnose and resolve faults across a pan european  ethernet and optical infrastructure and...