EMPREGO FUNCTIONAL AND TECHNICAL SUPPORT

As a technical support engineer, you will own, troubleshoot and solve customer technical issues... * response and resolution: you own, investigate and solve customer...

You will manage and control system related problems or questions, tracking and reporting in the form of support tickets, emails and direct phone calls...

• experience: background in technical support is required... • prepare and submit reports on a daily, weekly, monthly, quarterly, and yearly basis...

At airbus, we support you to work, connect and collaborate more easily and flexibly... ● a motivated and fun crew to grow and build and shape the gbs together...

As a technical support engineer, you will own, troubleshoot and solve customer technical issues... within ce&s, the customer service & support (css) organization...

• documentation: develop and maintain technical documentation, including user guides, troubleshooting procedures, and system configurations... desired qualifications/non-essential...

Your future duties and responsibilities: provide timely and accurate technical support to customers and the project team members diagnose and troubleshoot hardware...

Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support...