EMPREGO CUSTOMER SUCCESS SUPPORT TEAM

Monitor and report on key performance indicators (kpis) including ticket resolution times, customer satisfaction, and team performance... engineering, product development)...

Have proven experience with sales or success work... our amazing support & success team is first-line support, meaning you will receive all types of inquiries -...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Join our team as a customer support advisor for a leading betting app! location: lisbon av... contribute by offering suggestions to improve the customer experience...

This role will oversee the entire customer success team, including customer success managers (csms), customer evangelists and technical support analysts...

Understands the organizational and customer success strategy... aligns with the account team to link customer success plans (csps) with account plan priorities and...

customer relationship build and maintain strong operational customer relation... to contribute to the mission of our enterprise accounts, the customer success manager...

support in documenting and presenting customer support strategies and outcomes... bring innovative solutions to customer support challenges...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets...   strong work ethic and ability...

Job purpose: to lead, motivate, and support a customer service team in lisbon, ensuring high service standards and cultural alignment with local portuguese values...

The customer success manager will serve as the trusted & strategic advisor to key executive-level stakeholders within their assigned portfolio of accounts...

Tasks day in the life of the customer support consultant customer support support hoteliers by providing professional personalised responses to their queries via...

As a customer success account management (csam) manager, you lead a high performing team of customer success account managers (csams) in varying stages of career...

We're looking for a customer success specialist to support mid-tier customers during their post-sale lifecycle, throughout singular touch points including but not...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... ensure customer satisfaction across matrixed stakeholders...

support process improvement: collaborate with your team to refine support strategies and optimize the customer experience... collaborate with your team to ensure...