EMPREGO CUSTOMER SUCCESS TEAM LEADER

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * operational support & escalation:...

Monitor and report on key performance indicators (kpis) including ticket resolution times, customer satisfaction, and team performance... we have recently integrated several...

customer support team leader (remote) we’re looking for a motivated customer support team leader to lead a remote team that supports healthcare facilities, ensuring...

Our client, a world leader in sports betting and gaming entertainment is looking for a german speaking customer service team leader to join their team in lisbon! **requirements:** -...

Hybrid working be part of a growing team worldwide sobre o nosso cliente multinational company descrição lead a team of customer service representatives to deliver...

Overview we are seeking a director of customer success to lead our customer success team and drive the strategic initiatives that ensure our clients’ success...

By focusing on proactive engagement and personalized service, the services customer success team is dedicated to driving customer success and contributing to the...

Collaborate closely with customer success team members to help understand and communicate customer needs effectively across teams... customer success: monitor customer...

customer relationship * build and maintain strong operational customer relation... to contribute to the mission of our enterprise accounts, the customer success...

* immersion in a culturally diverse team... * leads a team of crc experts to provide high-quality business goals, role modelling, and team management, including...

team productivity: achievement of team performance targets for contract completion and compliance... customer satisfaction: ensure contract compliance to uphold...

The customer success manager will serve as the trusted & strategic advisor to key executive-level stakeholders within their assigned portfolio of accounts...

Partners with account team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the...

Predictive & prescriptive analytics: build predictive models to anticipate customer needs, enabling proactive support and decision-making within the customer success...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... ensure customer satisfaction across matrixed stakeholders...

Collaborate with internal teams, including sales, product, and support, to ensure customer satisfaction and success... proactively manage client renewals, ensuring...