CUSTOMER SERVICE TEAM LEADER - GERMAN
Descrição da oferta de emprego
Perfil ideal 3 years of team leading or 5 years in relevant operations expertise; Strong leadership skills and the ability to motivate a team; Excellent communication and interpersonal skills; Bilingual English and German, a minimum C1 level is required; A customer-focused approach and a strong desire to achieve customer satisfaction; Vantagens Hybrid working; A supportive and collaborative work culture; Opportunities for continuous professional development and career progression.
Detalhes da oferta
- Michael Page Portugal
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 20/11/2024
- 18/02/2025
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... from the beginning, you will take an active role in providing excellent and nimble customer service experience......
Banking project: german on-site start: 13 th december or laterrole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... from the beginning, you will take an active role in providing excellent and nimble customer......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences... ✓team building activities organized by cluster and/or its......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences... ✓team building activities organized by cluster and/or its......
Tasks provide exceptional customer service via chat, email, and phone... requisitos do trabalho experience in customer service, tech support, or a similar role (mandatory)... excellent problem-solving skills and patience when dealing with users... educate users on the platform's features and help......
Tasks provide exceptional customer service via chat, email, and phone... requisitos do trabalho experience in customer service, tech support, or a similar role (mandatory)... excellent problem-solving skills and patience when dealing with users... educate users on the platform's features and help......
Requisitos do trabalho german or dutch or french c2english b2experience in customer support (preferable) outros dados de posição excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
