SERVICENOW SUPPORT – HYBRID IN LISBON
Descrição da oferta de emprego
Aubay Portugal is a multinational French company, in Portugal since .
We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems.
We have more than 150 active partners and we operate in sectors such as banking, insurance, telecommunications, services, energy and transports What will you be doing? • Resolve or escalate incidents related to ServiceNow.
• Escalate RITM (Request for IT Service Management).
• Create and solve problems within the ServiceNow platform.
• Contribute to the maintenance of the Silva Service Catalogue.
• Test monthly Silva releases and Silva upgrades.
• Deliver training sessions to Silva key-users.
• Manage projects that require only data changes.
What are we looking for? • 5+ years of professional experience with ServiceNow.
• Strong knowledge of ServiceNow, particularly the IT Service Management module.
• Experience with ServiceNow Scripting (JavaScript).
• ServiceNow System Administration expertise.
• Understanding of flexible workflows.
• ITIL V4 certification.
• Experience with IPC Management (Incident, Problem, and Change processes).
• Proficiency in creating presentation content (Microsoft PowerPoint).
• Experience working in an international environment with distributed teams.
• English proficient.
What do we have to offer you? • Health Insurance; • Feedback&Coffee – the system that includes Aubay’s Performance Management Cycle, with regular moments of feedback and the Career Progression Model; • Possibility of working remotely; • A Training Academy designed to think of you and your needs.
You can count on technical and behavioural training sessions (e-Learning and classroom), Meet&Techs, Webinars and Mentoring; • Events and Teambuildings.
What makes us different? • Our organizational culture is based on values such as transparency, team spirit, regular feedback and continuous learning; • Reference prizes and birthday present; • Lounge; • We don’t have a dress code; • We know your name and all address each other informally; • Coffee and varied snacks at your disposal; • You will grow in good company.
Isn’t this one of the ways in which to develop professionally? If we got your attention, we now hope to spark your enthusiasm.
Ready for the first phase? We are waiting for you.
We will use personal information that you have sent us to consider your application for the relevant function.
By giving us your information/documents by email, you consent to Aubay Portugal treating your personal information.
Your privacy is important to us.
Please check our Privacy Policy, which explains how we will use and store your personal information.
It also explains the rights you have regarding your information and how you can contact us for clarification of questions or requests.
Detalhes da oferta
- Aubay Portugal
- Indeterminado
- 07/03/2025
- 05/06/2025
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