IT TECHNICAL SUPPORT TECHNICIAN (HELPDESK)
Descrição da oferta de emprego
We are looking for an IT Technical support Technician (Helpdesk) to join our company in one of our projects, in Lisboa.
Tasks.
Provide In person / Face to face, IT support in a large-scale end-user environment; Remote Support & In person/On desk/field support; Work by procedures and tickets; Warehouse, stocks control, logistics & Back-office tasks Requirements.
Hardware and Software; Networking and security; Problem solving and critical thinking; Microsoft tech savvy; Main Technologies.
MS Windows, M365, Printers, Audiovisual equipment’s (cisco), iPhone & Mac, Smart pass, Active Directory, Network protocols; Tech savvy with working knowledge of office and corporate products, technology adept and consumer; Comfortable (not an expert) with Microsoft technology and products (Excel, windows, Outlook); Good understanding of collaborative tools and its importance in the current digital working era; Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment; Good understanding of computer systems, mobile devices, and other tech products; Ability to diagnose and resolve basic technical issues and beyond; Fluent in English Work Arrangement.
100% On-site Offer.
Health Insurance; 3 and a half days of leave per year + 22 vacation days; Unlimited access to Udemy.
If you are interested in the opportunity, upload your C.
.
or send it to with the reference # in the subject.
askblue - Where Business meets Technology
Detalhes da oferta
- askblue
- 18/03/2025
- 16/06/2025
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
Assist users with pre-sales inquiries, general questions, and technical support issues... appropriately manage and escalate customer issues to higher support tiers... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Established in 1857, it has become a leading global manufacturer with a diverse portfolio of well-known brands, including tefal, rowenta, moulinex, krups, and others... this offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
Demonstrated experience in operational support within complex systems... skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... develop training materials for level 1 and level 2 support teams......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Provide account and application support to customers namely with regards to software functionality... your tasks: assist customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting... 23 € net per day free health insurance after 6 months for candidates......
