IT SERVICE MANAGER SUPPORT - ENGLISH SPEAKER (M/F/D)

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.
Our goal is to optimize processes and provide services driven by expertise, in areas such as business administration, human resources, supply chain management, sales, marketing, and engineering.
Through innovation and digitalization, we facilitate the achievement of a successful and sustainable transformation.
In our GBS Western Europe and Africa Hub we are already more than connected people, from over 57 different nationalities spread across 14 countries.
Check here, and get to know more about GBS.
Are you ready to be part of the change? Come join us! Your mission will be… Planning and Organizing.
Structuring the project workflow Setting deadlines and achievements Allocating and monitoring resources Ensuring smooth project management Responsible for handling the project's TIME LINE, SCOPE, BUDGET, and QUALITY Communication and Coordination.
Effective communication with the team, customers, and other partners Exchanging information and aligning all key participants Ensuring transparent information flow Problem-Solving.
Quickly identifying and analyzing problems or errors Developing and implementing solution strategies Proactively communicating problems to customers Team Leadership.
Motivating and supporting the team Assigning and monitoring tasks Encouraging team performance Technical Expertise.
Demonstrating a good understanding of technical aspects of the project Collaborating with technical experts to solve problems Ensuring technical quality standards are met Controlling and Reporting.
Continuously supervising project progress Collecting and analyzing relevant critical metrics Providing regular reports to superiors and customers We are looking for someone with… Completed degree in Business Administration, Computer Science, or Engineering.
Several years of experience in project management and/or service management.
Strong leadership skills and team orientation.
High communication and problem-solving abilities.
Good technical understanding and affinity for IT topics.
Advanced English language skills, both written and verbal (German is a plus).
Good communication and networking skills in an intercultural environment and across all management levels.
Knowledge of ITIL principles (certifications in ITIL is a plus).
Proven presentation & reporting skills.
Proactive & Teammate mentality are a must! What you can expect from us… A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work.
A health insurance, access to our on-site medical center, plus the chance to join sports groups.
In addition, you'll have access to online learning platforms and discounts with our partners.
A shuttle bus to commute to the facilities and the possibility of financial support to your studies.
What makes us proud as an employer.
· Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Tecnology/Manufacturing) · Forbes – World’s Best Employers (#1 Engineering & Manufacturing) · LinkedIn – LinkedIn Top Companies (#2) · OnStrategy – REPSCORE .
Brands’ Reputation in Portugal (#1 Engineering & Electronic Services) · Fortune – World’s Most Admired Companies (#1 Industrial Machinery) · SSON – Top 20 most admired Shared Services Organizations and Global Business Services in Please attach your CV in English.
#Siemens #PeopleAtSiemens #GBSpartnerofchoice Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer.
We strongly encourage applications from a diverse talent pool!