GERMAN CUSTOMER REPRESENTATIVE FOR DJI
Descrição da oferta de emprego
Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? Are you German native or fluent with strong communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon ? So we have the perfect opportunity for you! DJI manufactures commercial remotely manned aircraft (called RPAs, unmanned aerial vehicles or drones) for various activities.
It also designs and manufactures camera systems, gimbal stabilizers, sensors, propulsion systems, enterprise software and flight control systems.
As a customer service specialist in this project, your daily responsibilities will include.
Respond promptly and professionally to customer inquiries and issues via phone, email.
Provide accurate and detailed information about drone products, features, and specifications.
Assist customers with product setup, troubleshooting, and usage guidance.
Diagnose and resolve technical issues related to drones, remote controllers, software, and accessories.
Process customer orders, returns, and exchanges.
Track and update customers on the status of their orders.
Stay informed about the latest drone models, software updates, and industry trends.
Provide product recommendations based on customer needs and preferences.
Ensure the highest level of customer satisfaction by consistently meeting or exceeding service quality standards.
Gather customer feedback and provide insights to improve products and services.
To succeed in the role, you will need to have.
Native or proficient level of German (C2) Intermediate level of English (at least B2) Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to Lisbon, Portugal (work on site) Benefits.
Special offer.
a €400 bonus per month for a year! Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever™ We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today!
Detalhes da oferta
- Foundever™
- 25/10/2024
- 23/01/2025
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......
Requisitos do trabalho native level german working proficiency in english, at least b2 level... excellent communication skills problem solving sense of responsibility outros dados de posição handling inquiries from new and existing customers (small and medium-sized businesses) by phone, email......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje zadania: odbieranie rozmów telefonicznych lub czatów od klientów chcących uzyskać różnego rodzaju informacje dotyczące ich polisy......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... the candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou......
Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are......
We're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: - english spoken and written correctly; -......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Come work for an amazing international company! if you enjoy helping others, utilizing your communications skills and gain international experience, this is the opportunity for you... an amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting......
