CUSTOMER DELIGHT REPRESENTATIVE FOR SOCIAL MEDIA &#; TURKISH SPEAKER
Descrição da oferta de emprego
Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business.
Our Client Our client is a Social Media brand.
What you'll do Provide support to high level clients to help them grow across multiple channels &#; chat, email and phone; Support and expand the self-serve advertising base for clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service products; Provide product and tool support to enhance clients’ experience; Identify and solve problems technical bugs and ads’ delivery issues; Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions; Provide vital product insights and feedback from our customers to engineering.
What you'll need Native level written and verbal communication skills in Turkish; Good knowledge of English (B2 level) required; Computer skills (basic skills mandatory, advanced skills like coding preferential); Good analytic skills and logical thinking; Excellent communication skills.
verbal, written, listening skills; Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform; Ability to multitask and work under pressure; Availability Monday to Sunday, including rotating weekends; EU citizenship or work permit for Portugal.
Benefits Possibility of cooperation with leaders in various industries; Stable work and career progression; Investment in training and personal development; Health Insurance since day one in the company; Possibility to live in one of our apartments; Initial flight expenses refund; Annually complementary return flight to your home country (within Europe); Free Portuguese language courses, sport activities and organized events; Monthly and Quarterly Bonus.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 09/12/2024
- 09/03/2025
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