CUSTOMER DELIGHT FOR SOCIAL MEDIA &#; ENGLISH SPEAKER (NIGHT SHIFT)
Descrição da oferta de emprego
You will provide assistance across multiple channels and support the expansion of SMBs&#; self-serve advertising efforts, guiding them through pre and post-sales processes to ensure the best use of advertising tools and strategies.
Our Client Our client is a Social Media brand.
What you'll do Assist SMBs in navigating the online and digital advertising space to expand their businesses effectively; Engage with clients through chat, email, and phone to offer timely and efficient support; Help SMBs grow and maximize their use of self-serve advertising tools and platforms; Guide prospective SMB clients through product offerings, helping them understand how digital advertising can meet their business needs; Provide continuous assistance to existing clients, ensuring they receive the most out of the services and tools post-purchase; Offer expertise in advertising products and tools to improve the client experience and optimize their advertising strategies; Address client concerns, resolve technical problems, and provide solutions to improve their experience with advertising tools; Share knowledge on effective advertising strategies, tools, and techniques to drive client success; Build and maintain positive relationships with clients to foster long-term satisfaction and retention; Collaborate with team members and provide feedback to improve customer service processes and product offerings.
What you'll need Exceptional verbal and written English communication skills (C1minimum); Empathic and helpful; Team player; Soft-skills for de-escalating situations when needed; Able to handle sensitive information; Fast learner capacity.
Benefits Night shift.
h – 6.
h – Monday to Sunday; An international career in a multicultural environment; A permanent presence of coaches who will facilitate your personal and professional development; Intensive training and constant and familiarization phase; Ample opportunity to grow and evolve within our organization; Health Insurance since day one in the company; Free Portuguese language courses, water sports, soft trekking and much more.
Teleperformance Portugal TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®.
It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine! With more than employees from 111 nationalities, TP Portugal provides services in 35 languages.
With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions.
TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow.
Join our team and find your place at TP!
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 15/03/2025
- 13/06/2025
As customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage all different types of inquiries generated via inbound......
Requisitos do trabalho c1 german level, b2 english level written and spoken 6 months of experience in relevant field is preferred ability to cover weekly shift rotation including occassional nights and weekends tolerance to sensitive content in videos strong computer skills customer service-orientation......
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... 23 € net per day free health insurance after 6 months for candidates from abroad we offer: flight ticket reimbursement after 6 months possibility of accommodation......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
The candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for internals)... start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage all different......
Requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... we're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Become part of one of the most successful companies today! together with your colleagues, you'll build a team of world-class customer service professionals to help business customers make the most of the social media platform services in the best possible way... excellent communication skills problem......
We are committed to equality of opportunity for all... requisitos do trabalho mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to......
