BACKOFFICE ASSOCIATE - GERMAN SPEAKER
Descrição da oferta de emprego
This is a project created from the ground up Sobre o nosso cliente Our client is an international banking institutions, leader in Europe.
Descrição Handle the management of voluntary corporate actions; Analysis and understanding of the notifications received by the custodians; Proceed with the writing and the transmission of letters produced to the attention of the underlying clients; Instruct, within the defined deadline, any instruction received from our clients; Guarantee the correct booking of the transactions on the clients 'accounts; Respect strictly the internal procedures and deadlines; Handle the management of "Shareholder disclosure" (SRD2 directive) and general meetings (Proxy service) Analysis and understanding of the notifications of general meetings; Proceed with the consecutive writing and the transmission of letters produced to the attention of the underlying clients; Instruct, within the defined deadline, any instruction received from our clients (in case of participation or vote); Transmit to the client banks, acting as nominee, all the notifications received within the context of "shareholder disclosure"; Contribute, in deep cooperation with KYC and Middle Office teams, to instruct within the defined deadline any requirements linked to « shareholder disclosure »; Manage any cash and securities pendings linked to the activity; Chase constantly the custodians to obtain satisfactory and timely handling of Corporate Actions events; Keep good relationships with other departments, WM Business, custodians and Middle Offices.
Perfil ideal Financial academic background; At least 2 years of Experience in Corporate Actions; Knowledge in Securities operations and custody; Knowledge in Banking & Financial Services; Experience with MT Swift messages; Proficiency in Banking Applications; Proficiency in Swift tools; Proficiency in Microsoft Office (Word, Excel, PowerPoint); Fluent in English and German; Ability to develop and adapt a process; Analytical ability; Ability to understand, explain and support change; Client Focused and Solution oriented; Responsiveness; Ability to collaborate/Teamwork; Resilience; Ability to work in autonomy and strictly respect internal procedures and deadlines; Rigorous and with strong organisational and prioritization skills.
Vantagens
Detalhes da oferta
- Michael Page Portugal
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 31/10/2024
- 29/01/2025
We are recruiting a content moderator (m/f/d) for the german market, for one of the largest social media platforms... your day to day: • reviewing online videos/content/complaints/legal notices received from the end customer on any incorrect decisions taken related to their copyright work/material •......
✓c2 level or fluent german ✓knowledge of english level c1 (to ensure you are up to date with training and communication between the departments and employees)... requisitos do trabalho excellent communication skills and ability to work well in a team... ✓customer satisfaction orientation and proactivity......
✓c2 level or fluent german or dutch ✓knowledge of english level c1 (to ensure you are up to date with training and communication between the departments and employees)... requisitos do trabalho excellent communication skills and ability to work well in a team... ✓customer satisfaction orientation and......
Supporting customers after they have independently purchased services on facebook, as well as on instagram and whatsapp; handling payment and billing issues (billing issues); independently and proactively finding solutions, with the help of the constantly available knowledge base; requisitos do trabalho......
€ + language adder german 450... start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience......
€ + language adder german 450... banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... ) 2 days off per week training: 10 days of training + 1 week of nesting (100% on site)worplace: parque das nacoes salary details:project......
Workplace:portooffice park, boavista (on-site) benefitsrelocation packagesalary: german + english: base : 950... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest cryptocurrency companyyou will give customer support by handling customers’ questions......
If you are a native german speaker with a passion for providing top-notch customer service, we encourage you to apply for this exciting opportunity... responsibilities: serve as the primary point of contact for customer inquiries via calls and emails provide high-quality customer service, ensuring customer......
Requisitos do trabalho requisitos: 12º ano ou superior/ licenciatura ou equiparado; experiência mínima de 3 anos em funções administrativas de backoffice de suporte a projetos e/ou reclamações; boa capacidade de organização, resolução de problemas, atenção ao detalhe e gestão de incidentes ou ocorrências......
