APPLICATION SUPPORT
Descrição da oferta de emprego
Em , a Alter Solutions integrou o grupo act digital, constituindo uma comunidade global de talento em Tecnologia, com presença em onze países.
Alemanha, Bélgica, Canadá, Brasil, Estados Unidos da América, Espanha, França, Luxemburgo, Polónia, Portugal e Sérvia.
Em Portugal, contamos com 120 clientes e uma equipa de 500 pessoas, a trabalhar em projetos de setores tão diversos como Banca, Seguros, Transportes, Aviação e Energia.
Job Description What you need to have.
Knowledge of Logic Monitor; Solid knowledge of Linux; Jira; Confluence; Windows Server; Availability to work in shifts; Minimum B1 level of English.
Work regime.
On-site (in shifts) in Porto.
I'm interested I'm interested Privacy Policy
Detalhes da oferta
- Indeterminado
- 13/03/2025
- 11/06/2025
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... ✅ as a customer support you will:• support of all customers’ requests in french by phone, chat and social media• support viewers with account and......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......
Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... your tasks: assist customers through the various channels......
Sales support: provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction... customer service: deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds... order management: log and follow......
We need someone to support customers via phone, chat and email, regarding technical issues they might have and help drive partner satisfaction by providing accurate information and ensuring they are using all the tools that could help them... we just need you to speak fluent portuguese (c2) and english......
Apresentação do departamento e do cargo #departamento procuramos um representante de atendimento ao cliente (keepbiz customer support representative) para o nosso departamento de atendimento ao cliente que forneça conselhos, escuta e soluções para os nossos clientes... ótimas capacidades de comunicação......
Our commitment and involvement, together with constant technological innovation, has allowed us to position ourselves as one of the leading national human resources companies for an important company in the automobile sector, located in the area of maia, we are hiring an internship sales and administration......
