2ND LINE - APPLICATION SUPPORT
Descrição da oferta de emprego
Main Tasks and Responsibilities.
* Support customers in the implementation and testing of products and services; * Resolution of incidents and response to requests for clarification associated with the services provided; * Ensure that support requests are resolved quickly and within agreed service levels; * Communication with the Development and Business teams; * Analysis, documentation and improvement of internal processes and tools; Requirements.
* Degree in Computer Science, Computer Engineering or similar; * At least 3 years of experience in application support (focused on functional analysis or systems development/implementation); * Knowledge of payment systems, from a technological point of view will be valued; * Experience with Web services, e-commerce, SOAP/REST, Json e XML is a plus; * Good learning skills, organization, autonomy and dynamism; * Knowledge of English.
If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application.
Join us.
Let's innovate together! All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person and ensuring that no candidate is discriminated on the grounds of gender, ethnicity, sexual orientation, age, religion or physical condition.
Detalhes da oferta
- Noesis Portugal
- Indeterminado
- 18/11/2024
- 16/02/2025
You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... our consultants help candidated find the best job offers and guiding them through the entire recruitment process... requisitos do trabalho requirements: – know your way around......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... ✅ as a customer support you will:• support of all customers’ requests in french by phone, chat and social media• support viewers with account and......
This project is a support line for one of these services - the best-loved video streaming website in the world... our client is looking for a german customer support to join their growing team in lisbon – portugal... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
This project is a support line for one of these services - the best-loved video streaming website in the world... our client is looking for a dutch customer support to join their growing team in lisbon – portugal... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Over 2 years of customer support/technical support experience... nice-to-have: 6 months’ experience in a technical support role... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
As a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests... resolve product or service problems by clarifying the customer's complaints......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......