EMPREGO CUSTOMER SUPPORT ENGINEER REMOTE SETÚBAL, SETÚBAL

Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording...

support process improvement: collaborate with your team to refine support strategies and optimize the customer experience... collaborate with your team to ensure...

Key responsibilities · ability to deliver remote and face to face support & services effectively... · comply with all gsm processes for documentation and customer...

Respond to user appeals and provide support regarding moderation actions... requirements: fluent in dutch (c2 level) fluent in english (b2 level) eu citizenship...