EMPREGO TEAM MANAGER CUSTOMER SUPPORT LISBOA, LISBOA

Monitor and report on key performance indicators (kpis) including ticket resolution times, customer satisfaction, and team performance... strong background in troubleshooting...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

Work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets...   strong work ethic and ability...

Key responsibilities: * team supervision & coordination: * oversee and support the customer service team, acting as both a supervisor and a hands-on contributor...

The customer success manager will serve as the trusted & strategic advisor to key executive-level stakeholders within their assigned portfolio of accounts...

Role: the customer support specialist, must provide a turnkey support role to all hoist installed  base customers, on the multiple platforms/services hoist hosts...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... ensure customer satisfaction across matrixed stakeholders...

·      support the customer finance team... ·      serve as a backup to the senior manager of customer finance/regional customer finance lead...

Your mission: ·      support the customer finance team... ·      serve as a backup to the senior manager of customer finance/regional customer finance lead...

• personalized support from your team... customer success manager (m/f) – hybrid (lisbon)... • specific experience leading large, global company customer relationships...

Address customer inquiries and manage communications proficiently... identify and recommend improvements for automated and self-service support tools to enhance...

Descripción del puesto: customer service team leader m/f/x within your #oneteam * you will be responsible for organizing and supporting your team in its day-to-day...

Providing ad-hoc support... ensuring high level of customer satisfaction... being a team player and participate in the success of the team and project...

Providing ad-hoc support... your responsibilities as customer support will be... ensuring high level of customer satisfaction... being a team player and participate...

• personalized support from your team... project manager support (m/f) – hybrid (lisbon or porto)... • your manager will take into consideration your motivations...

Position: customer support agent location: lisbon, portugal employment type: full-time duties and responsibilities: communicate with customers using various channels...

Overview become a member of the support team and support the company in supporting customers... descripción del puesto: french speaking customer support - console...