EMPREGO SUPPORT TICKET SYSTEM LISBOA, LISBOA

Proven experience leading teams in a 24/7 technical support or helpdesk setup... knowledge of it infrastructure, networking, operating systems (windows, linux, macos)...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets... empowering customers by promoting...

* experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for...

As a customer support you will... competitive salary and remuneration system (incl... en: customer support in french -start: 8... fr: support client en français:...

Role: * you will be providing l2 support for server, storage (datacenter) requests in consideration of sla's * you will be providing support services in alignment...

* you will be prroviding l2 support for all requests on networking topics in consideration of sla's * you are responsible for providing support services in alignment...

Role: the customer support specialist, must provide a turnkey support role to all hoist installed  base customers, on the multiple platforms/services hoist hosts...

Wondercom | today getting ready for tomorrow há mais de 20 anos a acompanhar o futuro das tecnologias nos setores de telecomunicações e energia vem criar o futuro...

You will work with your it colleagues and manufacturers on the development and revision of the it system support strategies in order to ensure our sla and system...

* knowledge with support / corrective maintenance... * technical experience in support in java apis (plus)... * daily ticket analysis and resolution, root cause...

• personalized support from your team... application support engineer (m/f) – hybrid (lisbon)... daily ticket analysis and resolution, root cause analysis, and problem...

• personalized support from your team... application support agent (m/f) – hybrid (brussels)... • a first successful experience in user support...

L2/l3 support experience in it services... support citrix environments (if applicable, training will be provided)... this role focuses on managing hosting, infrastructure...

Your responsibilities and impact working in technical support specialist will be... assisting users with pre-sales, general inquiries and technical support issues...

• knowledge of system architecture... • personalized support from your team... application production support (m/f) – hybrid (lisbon or porto)...

With over 300 specialized associates and around 15 nationalities, (company name) activities in lisbon are focusing on sales, marketing, communication, training,...

What we offer: * flight ticket to lisbon fully covered * airport pickup to ensure a smooth arrival * company accommodation available: share an apartment with colleagues...