EMPREGO SERVICE DELIVERY PRODUCTION SUPPORT LISBOA, LISBOA

Ensure that managed services teams have the resources and support needed for effective service delivery... minimum of 4 years of experience in service delivery management...

In addition to the daily application support activity, the application support team contributes to the definition of non-functional requirements that a new application...

Job description job description:   the support team provides application support and maintenance of tier 1 applications on a 24/7 basis, the team provides 24/7 support...

Application support experience;                            ... provide functional support for the applications... this role will involve functional support...

* minimum 4 years of experience in application production support... * manage incidents according to service delivery gitsde / itil standard...

service delivery manager (m/f) – hybrid (lisbon)... • personalized support from your team... the mission of the service delivery manager is to ensure a high quality...

support ad-hoc projects and initiatives per business needs... identify root cause of reported issues and provide appropriate resolutions in order to deliver excellent...

production application support tech (m/f) – hybrid (lisbon)... • experience with service now... • personalized support from your team... match profiler is an information...

Application support experience... managing incidents, including detailed analysis and reporting to maintain high service levels... deploying production changes with...

Knowledge of it operational models in service delivery... standardize service delivery processes across regions using bpm tools... key challenges: drive the transition...

Work with the customer support specialists on escalated tickets...   empowering customers by promoting knowledge base and self service... we have recently integrated several...

Main mission: this position will be responsible for ensuring the quality of service delivery for network services provided to the (company name) entities, including...

* executes technical service to the requests, problems, or planned service activities... * solutions are provided by using remote/onsite diagnostics, troubleshooting...

A customer-first attitude with a deep commitment to delivering high-quality service and support... proven experience leading teams in a 24/7 technical support or...

Will be working in 24/7 production support (i...          strong knowledge on batch processing and to support production incidents...                                 ...

Empowering customers by promoting knowledge base and self service...   role: the customer support specialist, must provide a turnkey support role to all hoist installed ...

Responsibilities: application support (l1/l2): provide first- and second-level support to ensure application stability, availability, and performance for banking...

Within ce&s, the customer service & support (css) organization builds trust and confidence for every person and organization through delivering a seamless support...