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SENIOR TECHNICIAN PRODUCTION SUPPORT

Lisboa - Lisboa

Descrição da oferta de emprego

Job Description Job description.
The support team provides application support and maintenance of Tier 1 applications on a 24/7 basis, The team provides 24/7 support from Europe, India and the US.
Main Tasks.
This role will involve functional support of collateral applications.
The activities to be carried out are.
Provide functional support for the applications Execution of requests from business, development and other support teams Prioritize, track and resolve incidents/requests using the Service Now application.
Analyze change requirements, test changes  and coordinate releases Keep the collective team knowledge base up to date.
Batch Monitoring and troubleshooting Site Handover/follow the Sun Ad-Hoc Reporting Application Queries Automatic reporting User Access issues Mailbox Management Monitoring \ Health checks Static data changes User training Alerting based incidents / setup System Health checks Dashboard maintenance   Qualifications Technical Skills.
Application support experience                             SQL Server /Oracle and Sybase                              ServiceNow/ticketing tools                                     GENEOS/monitoring tools                                      Understanding of Linux/Unix and Windows Server                                        Language Skills.
English –  Fluent   Soft Skills.
Ability to manage priorities, incidents and problems.
Good communication skills and teamworking.
knowledge sharing                                     Problem solving                                          Time management                                         I'm interested I'm interested Privacy Policy
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Detalhes da oferta

Empresa
  • Indeterminado
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 06/11/2024
Data de expiração
  • 04/02/2025
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