EMPREGO KEY ACCOUNT CUSTOMER SUPPORT LISBOA, LISBOA

Understands the organizational and customer success strategy... aligns with the account team to link customer success plans (csps) with account plan priorities and...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

Job summary we are looking for a key account manager, who will lead one of our key accounts... what you will do as key account manager, you will be responsible for...

Monitor and report on key performance indicators (kpis) including ticket resolution times, customer satisfaction, and team performance... engineering, product development)...

Providing ad-hoc support... your responsibilities as customer support will be... ensuring high level of customer satisfaction... knowledge of the value and impact...

Overview become a member of the support team and support the company in supporting customers... descripción del puesto: french speaking customer support - console...

Providing ad-hoc support... ensuring high level of customer satisfaction... your responsibilities and impact as customer support/back-office will be...

Role: customer support advisor language portuguese (native european) english (b2) both languages written and oral key responsibilities providing customer assistance...

You will provide reactive phone, email and chat support services with emphasis on troubleshooting, account optimization, upselling and efficient issue resolution...

Betting app support... previous experience in a customer service centre is an advantage, but not mandatory... providing customer assistance via incoming calls, live...

The customer success manager will serve as the trusted & strategic advisor to key executive-level stakeholders within their assigned portfolio of accounts...

key responsibilities: * team supervision & coordination: * oversee and support the customer service team, acting as both a supervisor and a hands-on contributor...

We're looking for a customer success specialist to support mid-tier customers during their post-sale lifecycle, throughout singular touch points including but not...

* to analyze the disputes based on: promotional plans, contract information and ad-hoc agreements provided by the key account... * support the implementation of...

* customer engagement: build rapport with enterprise customers and partners... * proactive approach: monitor customer feedback closely and address any concerns promptly...

The on-site technology support specialist provides this support to customers within the country or site by performing multiple technology support activities...

The diversity, commitment and know-how of the team are the key success factors of this organization... job description: your contribution to something big: * monitor...

* team selling: aligns with the full capacities of the account team and partners to support the deal and customer success... * our enterprise account executives...