EMPREGO INCIDENT AND REQUEST MANAGER LISBOA, LISBOA

• receiving and documenting incident reports, prioritising, and categorising incidents according to severity and impact... • communicating with stakeholders and...

Administrative tasks such as maintaining external and internal facing sharepoint sites and intake request tools... time management and problem-solving skills...

He/she is problem solving and result oriented and has time and process management skills and can compile data... develop and implement reporting qc standards and...

Reporting and documentation: prepare and present regular performance and quality service reports to clients and management, focusing on continuous improvements...

Experiência comprovada como service delivery manager ou em funções similares... these emails may request recipients to provide personal information or to make payments...

* a motivated and fun crew to grow and build and shape the gbs together... * identify trends and opportunities to improve user experience and web performance...

Automation and monitoring: develop and maintain automation scripts and tools to enhance system efficiency and reduce manual intervention... ansible, terraform)...

Join (company name) and you'll feel like you belong, are included and can thrive... inclusion and diversity link closely with our values, and together we're nurturing...

We confront brutal facts and focus on results while operating with a sense of urgency and building a "flywheel"... bring your industry experience to improve the...

* support hrds manager in delivery of local training and knowledge base... * create and maintain organizations in workday... * monitor myhr interfaces with other...

Strong communication and collaboration skills... aws, azure, google cloud) and virtualization technologies... familiarity with containerization and orchestration...

Strong communication and collaboration skills... aws, azure, google cloud) and virtualization technologies... python, bash, go, lua) and automation frameworks...

Understands (company name) technology and services... understands the organizational and customer success strategy... technical relevance · grows technical aptitude...

Communicate with stakeholders and update on request status and timelines... understand business needs, analyse, and define priorities in business and technical context...

Icon is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment... the role: recognize, exemplify...

* proven track record meeting and exceeding sales targets... we do important, interesting and substantive work that matters... * own forecasting and account planning...