EMPREGO ITSM CA SERVICE DESK

Experience using manage engine itsm tool or a similar itsm tool to manage service tickets... candidates should ideally have demonstrated experience in service desk...

In over 35 years, eurofins has grown from one laboratory in nantes, france to ca... job description: in a nutshell as a service desk agent you will be first point...

Job title: service desk experience: 1to 3 years category: software development/ engineering main location: pune position id: j employment type: full time responsibilities:...

Skills: customer service & support english what you can expect from us: together, as owners, let’s turn meaningful insights into action...

Experiência na automação e gestão de processos de suporte técnico, help desk e service desk... 5 anos de experiência em itsm (it service management) - obrigatório...

Familiarity with itsm tools (e... key responsibilities service desk operations act as the main point of contact for all it-related inquiries, incidents, and...

• customer service orientation and/or prior customer service training... • knowledge of service operations, processes, service delivery, reporting, and continuous...

Qualifications more than 2 years of experience in a similar role, specifically in it operations, it service delivery, or service desk departments...

Qualifications minimum of 3-5 years of experience in a similar role, specifically in it operations, it service delivery, or service desk departments...

Profile minimum of 3-5 years of experience in a similar role, specifically in it operations, it service delivery, or service desk departments...

Qualifications: minimum of 35 years of experience in a similar role specifically in it operations it service delivery or service desk departments...

• 5+ years of experience in a senior role on the service desk... • experience with itsm systems such as servicenow or remedy... • strong desire to provide superior...

Your responsibilities you will be prroviding l2 support for all requests on networking topics in consideration of sla’s you are responsible for providing support...

Strong knowledge of cloud-based systems and managed service support... leverage itil frameworks within servicenow itsm to manage all work... collaborate with cross-functional...

* triaging technical queries and resolving issues quickly at the askit desk... * acting as the primary contact for customers, promoting a welcoming and engaging...

Deliver enhancements using a software delivery lifecycle (sdlc) approach work with itsm/service desk ticketing systems (service now)... testing & training: conduct...

How will you experience sucess with us? * you have technical background in products part of our uc - messaging portfolio * you have a strong background in managing...

Remote access tools knowledge \ itsm tools... oferta submetida no âmbito do cumprimento de quotas (lei ), para o recrutamento de pessoas com deficiência/incapacidade...