IDENTITY & ACCESS MANAGEMENT (IAM) ADMINISTRATOR

Position Description.
Are you a security expert with a passion for applying and growing your cybersecurity skills? Join our dynamic team as an IAM Security Administrator to help protect our clients’ data and systems.
At CGI you will be part of a team committed to providing outstanding service and support to our clients across multiple industries across the globe.
You will join a company committed to the growth and success of our members providing a dynamic and supportive work environment.
Your future duties and responsibilities.
• The IAM Security Administrator will be responsible for managing and maintaining our client’s Identity and Access Management (IAM) systems.
This role involves ensuring the security and integrity of user identities and access privileges across various systems and applications.
The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a commitment to providing superior customer service.
Required qualifications to be successful in this role.
• Ņ-6 years of related work experience, including 5+ years of Service Desk/IT Support experience in a large enterprise environment.
• Bachelor’s degree in computer science or a related field.
• 5+ years of experience in a senior role on the Service Desk.
• Advanced knowledge of operating systems such as Windows 10 and macOS, as well as mobile devices (iOS and Android).
• Knowledge of network fundamentals.
• Solid experience with Citrix Systems applications.
• Extensive experience with Microsoft infrastructure (Windows, Active Directory, Exchange, etc.).
• Proficiency in Microsoft Office 365.
• Experience with ITSM systems such as ServiceNow or Remedy.
• Ability to produce complex documents, perform analysis, and maintain databases.
• Strong communication skills (both written and oral), with excellent customer service and interpersonal skills.
• Excellent organizational skills with the ability to handle and prioritize multiple projects.
• Healthcare application and industry knowledge is a plus.
• Analytical problem-solving skills, with the ability to identify causes and advocate for solutions.
• Strong desire to provide superior customer service to internal and external customers.
• Ability to take direction from all levels and exhibit a high level of individual initiative.
• Ability to work well within a collaborative team environment.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.
The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications.
To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.
Compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current range for this role in the U.
.
is $.
CGI’s benefits are offered to eligible professionals on their first day of employment to include.
•Competitive compensation •Comprehensive insurance options •Matching contributions through the 401(k) plan and the share purchase plan •Paid time off for vacation, holidays, and sick time •Paid parental leave •Learning opportunities and tuition assistance •Wellness and Well-being programs Skills.
Citrix MDM (Mobile Device Management) ServiceNow Security Architecture What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.