EMPREGO INCIDENT PROBLEM AND SERVICE

Schedule updates and reviews) and risks and issue management activities for operations... we benefit from our collective success and actively shape our company’s...

We benefit from our collective success and actively shape our company’s strategy and direction... your future duties and responsibilities: how you'll make an impact...

problem management working with key stakeholders and the service management team: analysing, root-cause-analysis and life-cycle of problems...

Good communication and collaboration skills... this position requires in-depth experience and knowledge of both network and cyber security technology...

• proactive, service minded and able to multi-task... • receive and respond to user inquiries and requests via telephone, email, case tracking system professionally...

Come and work with us... adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards...

Build service reports and sponsor service delivery meetings... proactive, service minded and able to multi-task... successful service delivery through sla achievement...

Pay and benefits (portugal) compensation competitive to market and geographical location... innovate: embrace creativity and pursue new ideas to drive progress...

We provide value-added services and leverage expertise, data-driven insights, and execution... they use qualitative and quantitative analytical techniques and enterprise...

Conduct stakeholder workshops to define service and ci dependencies, gather requirements, and prioritize service mapping efforts... develop and maintain relationships...

Reporting: generate incident reports and metrics... update stakeholders on incident status and resolution... problem-solving and analytical skills...

We benefit from our collective success and actively shape our company’s strategy and direction... you’ll develop innovative solutions and build relationships with...

• incident management: lead incident response and troubleshooting for critical system issues... • expertise in incident management, troubleshooting, and operational...

Lead incident response teams, developing and refining incident management policies and procedures and providing guidance to less experience colleagues...

Join (company name) and you'll feel like you belong, are included and can thrive... inclusion and diversity link closely with our values, and together we're nurturing...