EMPREGO INCIDENT PROBLEM AND SERVICE LISBOA, LISBOA

Come and work with us... adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards...

Join (company name) and you'll feel like you belong, are included and can thrive... inclusion and diversity link closely with our values, and together we're nurturing...

* communication: excellent interpersonal and communication skills; persuasive, diplomatic, and direct... * incident investigation: lead independent investigations...

Develop and analyze functional and technical specifications... fluent knowledge of portuguese and english (spoken and written)... coordinate and evaluate projects...

Payment gateway integrations, and troubleshooting experience... * compliance and ethics: ensure compliance and uphold ethical standards, conducting all activities...

* willingness to develop skills and perform maintenance and/or repair work and installations tasks... execute all work in accordance with (company name) standards...

They're tolerant, empathetic, and intensely communicative... your goal will be to ensure exceptional service standards and sustain high customer satisfaction...

We benefit from our collective success and actively shape our company’s strategy and direction... you’ll develop innovative solutions and build relationships with...

Handling customer calls and managing incidents and requests within specified sla’s (24/7 operations)... responding to customer/olo’s emails and telephone calls in...

Fluency in english, oral and written (mandatory)... strong analytical skills and attention to detail... excellent oral/written communication skills, organization...

Responding to customer/olo’s emails and telephone calls in a foreign language, following set processes and documenting incident details in required templates...

* health and life insurance... * provide information, advice, and assistance to customers regarding standard services and service catalog offerings...

● fluent in english and french or english and spanish is mandatory... ● experience in customer service or back office... we take everything as a learning curve and...

Fluent in english and french or english and spanish is mandatory... experience in customer service or back office... we take everything as a learning curve and expect...

● aptitude for problem solving and creating solutions... ● ability to lead and manage teams and resources... ● define and document integration patterns and best...

Our  client  is a global leader in beauty and cosmetics, known for its innovative products and commitment to sustainability... o que procura nos candidatos come...