EMPREGO CUSTOMER SUCCESS AND INBOUND

Tool development: create tools and frameworks to enable customer success managers (csms) to interact with automated insights, reducing repetitive tasks and enhancing...

Your responsibilities and impact as sales and customer support for spotify and co... will be: are you looking for a new position, where you are able to support clients...

As a customer success and upsell specialist, your main focus will be... strong drive and energy, with a passion for building and nurturing customer relationships...

Skills & competencies -strong drive and energy, with a passion for building and nurturing customer relationships;-excellent upselling and cross-selling skills,...

By focusing on proactive engagement and personalized service, the services customer success team is dedicated to driving customer success and contributing to the...

Quality and continuous... customer relationship * build and maintain strong operational customer relation... * build and maintain strong internal network, and support...

Strong understanding of customer success planning, kpi tracking, and action planning... job description as a customer success manager, you will play a critical role...

Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing...

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and...

Familiarity with crm tools and customer success software is a plus... collaborate closely with customer success team members to help understand and communicate customer...

You'll be responsible for customer onboarding, increasing user acquisition and engagement, ensuring retention and uncovering and closing upsell opportunities...

customer satisfaction: ensure contract compliance to uphold customer satisfaction and long-term partnerships... support training initiatives for sales and customer...

Capture and monitor key customer success metrics (e... nps and csat)... monitor and measure customer satisfaction and take proactive action to remedy any concerns...

€¢ positioning services and escalating pain points to the sales and customer success team... • monitor market pricing and trends... • have excellent phone/verbal...