EMPREGO CUSTOMER SOLUTIONS SPECIALIST WITH

Main duties: customer interaction: respond to customer calls with professionalism offering guidance and support tailored to their needs...

Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies...

• jointly plan, with the customer, the delivery of targeted customer best practice guidance along the customer onboarding lifecycle... • has knowledge of sap internal...

Preferably with a b... work with senior engineers on escalated tickets... log and escalate calls with third parties where required, ensuring communication back to...

with more than chf 91... work with cross-functional colleagues in hq and markets to define the b2b customer experience roadmap, with major focus on b2b connectivity...

We're looking for a customer success specialist to support mid-tier customers during their post-sale lifecycle, throughout singular touch points including but not...

Collaborate with cross-functional teams to develop and execute action plans based on customer insights... create and maintain a customer feedback database to track...

Collaborate with our product teams and communicate with them via bug reporting and forwarding customer input (requests, feedback, ux improvements etc)...

Additionally, the specialist collaborates with various departments to enhance overall customer satisfaction and streamline supply chain operations...

The customer experience department is also a crucial link between departments, closely working with sales and our experts as well as other departments to improve...

Stakeholder collaboration: collaborate with customer success, finance, legal, and operations to align contract terms with company standards and customer expectations...

Handle requests with speed and accuracy ensuring a seamless customer journey... experienced or passionate about customer service with a natural knack for problemsolving...

Support the senior contract management specialist in finalizing agreements to manage risk and align with corporate guidelines... cross-functional collaboration:...

customer solutions expert (germanspeaker)... troubleshooting customer issues and providing suitable solutions... your responsibilities and impact working as a customer...

Responsibilities are you open, communicative and love working with a diverse range of customers to help them with their it challenges? then join our customer support...

What you will be doing:   manage a portfolio of value added services and solutions that are part of the fedex industry solutions product line, specifically with...

• performance monitoring: work with customer insights and customer experience design teams to understand if the journey/experience is meeting customer expectations...