EMPREGO CUSTOMER SOLUTIONS ARCHITECT BRAGA, BRAGA

customer service experience: previous experience in customer service preferably in the ecommerce industry is a plus... key responsibilities: customer support: deliver...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

Participate in customer meetings, understand customer profiles and strategic plans... ensure customer communication, coordinate and escalate customer issues within...

Focus on providing first-class customer service and assisting customers with a variety of questions and challenges work to achieve key goals such as customer satisfaction...

As a customer advisor, you will... * contribute to the development of customer loyalty... * demonstrate empathy and ability to propose appropriate and effective...

Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs... we're committed to equal employment...

Resolve product or service problems by clarifying customer complaints and determining the best solutions... collaborate effectively with team members and other departments...

Collaborate with internal teams to escalate and resolve more complex issues ensuring swift resolutions for the customer... prior experience in customer service hospitality...

As a customer service representative, you will... * have previous experience in customer service... * you're analytical by nature and able to anticipate problems...

As a customer advisor, you will... * work to achieve key goals such as customer satisfaction and quality... * you're analytical by nature and able to anticipate...