EMPREGO CUSTOMER MANAGEMENT BRAGA, BRAGA

Reporting to claims management lead specialist, this professional will be responsible for analyzing and solve claims and deductions raised by different stakeholders...

Collaborate effectively with team members and management... promote customer retention and loyalty by supporting successful inquiry outcomes...

As a customer service representative, you will... * collaborate effectively with team members and management... * promote customer retention and loyalty by supporting...

Reporting to claims management lead specialist, this professional will be responsible for analyzing and  solve  claims and deductions raised by different stakeholders...

As a customer representative, you will... and that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &...

As a customer advisor, you will... * have good communication, organizational and time management skills... * proposing concrete solutions to improve the department...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

Know how: expertise in project management and handling public funding; ability to use analytical tools to solve complex problems... working style and methods: entrepreneurial...

Your task:   to provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests...

* manage customer/account queries to ensure sales ledger balances are clean on customer account; * successful management of due and overdue balances on customer...