EMPREGO SHARED SERVICE CENTER AMADORA, LISBOA

Strong understanding of it service management (itsm) processes and best practices... minimum of 5 years of experience in it service management, with at least 3 years...

Are you one of them? join us! your mission will be… lead the implementation, optimization, and ongoing support of sd and le modules, focusing on solution design...

Kpis and costs) of each individual it service... in-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery...

Support the development of strategies to improve service quality, efficiency, and user satisfaction... act as the primary point of contact for service providers...

As an advocate for our shared services, you will identify new business opportunities and contribute to the growth and evolution of our service offerings...

We also provide services related to quotation, offer and contract management, order management & logistics, cash collection, and much more! are you ready to be part...

Contribute to multi-disciplinary negotiation teams representing service owner in a virtual environment, including responsibility for contract negotiations, contract...

What makes us proud as an employer: · merco – companies and leaders with the best reputation in portugal(#1 tecnology/manufacturing) · forbes...

Collaboration in service delivery projects: support pmo in project implementations and/or other m&a projects; document solutions with professional documentation...

Years of successful experience in human resources, focused on compensation & benefits, data processing or customer service... closely interacts with the different...

Familiarity with the azure openai service and understanding of ai/mlops is a plus... what makes us proud as an employer: merco – companies and leaders with the best...

A health insurance and access to our on-site medical center... academic experience or practical knowledge in information technology or digital systems/services/products...

What makes us proud as an employer: merco – companies and leaders with the best reputation in portugal (#1 technology/manufacturing) forbes – world’s best employers...

Performing regular in-depth reviews of selected service business, poc and ccm projects, using a risk-based approach... interact with management and staff of internal...

We also provide services in tax, master data, real estate business administration, controlling and much more! are you ready to be part of the change? come join us!...