EMPREGO CUSTOMER SERVICE AND SUPPORT AMADORA, LISBOA

Mm, fi, co) and external systems... are you one of them? join us! your mission will be… lead the implementation, optimization, and ongoing support of sd and le...

support the development of strategies to improve service quality, efficiency, and user satisfaction... collaborate with development and infrastructure teams to troubleshoot...

Providing customer training... providing support to the installation and maintenance works... goal driven with customer orientation and team leadership...

Flexibility and availability to travel, if needed... through innovation and digitalization, we facilitate the achievement of a successful and sustainable transformation...

Reporting and analytics: develop and maintain dashboards and reports to monitor platform performance and service delivery metrics... strong understanding of it service...

Through innovation and digitalization, we facilitate the achievement of a successful and sustainable transformation... a shuttle bus to commute to the facilities...

Through innovation and digitalization, we facilitate the achievement of a successful and sustainable transformation... we also provide services related to quotation...

Js, ensuring high performance and scalability; design, optimize, and manage database schemas and queries, including handling migrations and ensuring data integrity...

An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging...

Kpis and costs) of each individual it service... escalate performance related issues and customer complaints to service owners and proactively discuss with the associate...

You are proactive, quality-driven, and results-oriented... you will actively support the leadership and management of it projects, coordinate interdisciplinary teams...

You will develop and maintain project management and controlling tools, provide structured status reports, and ensure clear and comprehensive project documentation...

Js, ensuring high performance and scalability; implement and maintain comprehensive testing frameworks, including unit, integration, and end-to-end tests; optimize...

Solid resource planning and problem-solving skills... collect, prepare, and manage relevant documents in accordance with contractual deadlines and requirement...

Ensure proper billing, invoicing, and customer management for subscription-based services... define and implement strategies to streamline and optimize the lead-to-cash...

Collaborating and working out proposals with the support of back-office teams, product experts and sales country management... developing new customers and generating...

Your mission will be… collaborate with the sales team to review and understand customer requirements and contract terms; prepare and review sales contracts...