TECHNICIEN SUPPORT CLIENT F/H/NB
Descrição da oferta de emprego
(COMPANY NAME) est un leader européen des solutions de gestion cloud pour les professionnels des métiers de la finance (trésorerie, fiscalité, ERP), des ressources humaines (paie, gestion des talents), de l'Expertise Comptable, du Retail et de l'entrepreneuriat.
Dans un monde en constante évolution, nos collaborateurs contribuent à ouvrir le champ des possibles en accompagnant nos clients à réaliser leurs projets et leurs ambitions grâce à des solutions utiles et innovantes.
"Ensemble, ouvrir les possibles" est le principe qui guide nos actions.
Il reflète notre identité, notre approche et notre motivation pour servir nos clients.
Grâce à cela, nous pouvons affirmer que nous travaillons chaque jour pour façonner votre avenir, le nôtre et celui de nos clients.
epuis des années, nous inventons des solutions qui révolutionnent la manière de travailler de nos clients, dans une perspective de performance durable.
Votre objectif en tant que Technicien Support client ? Rejoignez les équipes de Support Client (COMPANY NAME) spécialisées sur la solution logicielle (COMPANY NAME) Retail utilisée par plus de enseignes et points de vente à travers le monde.
Votre mission principale sera d'assister et de dépanner nos clients sur l'utilisation de nos solutions destinées à nos clients Retail, tant en France qu'à l'international.
En tant que Technicien Support client, vous allez.
* Prendre en charge la demande du client, apporter une réponse et selon les cas soit apporter une solution, soit la transférer, * Prendre en charge les demandes client dans le respect du contrat de service quel que soit le canal (appel entrant, portail, chat), * Assurer le suivi des demandes clients en respectant les consignes données, * Appliquer au quotidien les bonnes pratiques du Support Client, être le garant de la satisfaction client au travers de ses réponses et actions, * Alerter sur les appels répétitifs
Detalhes da oferta
- Indeterminado
- 09/12/2024
- 09/03/2025
✅ urgent support client français pour service de streaming – télétravail – début 9... we are looking for you, entrusted with the support of our customers... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of lisbon! ✅ as a customer support you will: after sales support of all customers’ requests in french by phone and email maintain solid customer relationships by handling their inquiries and concerns......
Data rozpoczęcia: 22... nasze oczekiwania: obywatelstwo ue lub drugie na pobyt w portugalii znasz biegle język niemiecki (c2) mówisz po angielsku (b2) chcesz pracować z domu w północnej portugalii lubisz kontakt z człowiekiem oferujemy: zatrudnienie w centralnym czas pracy: poniedziałek - piątek -......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Use three different software programs during the support process... continuously work on improving client satisfaction by being proactive during diagnostics, such as using youtube tutorials for additional support... conduct initial diagnostics of client problems using 60 available processes......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......
We need someone to support customers via phone, chat and email, regarding technical issues they might have and help drive partner satisfaction by providing accurate information and ensuring they are using all the tools that could help them... we just need you to speak fluent portuguese (c2) and english......
Join our team in sunny portugal! work from home our international client in portugal is hiring! we're looking for talented individuals who speak dutch fluently to join our dynamic team... if you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity......
Provide account and application support to customers namely with regards to software functionality... 23 € net per day free health insurance after 6 months for candidates from abroad we offer: flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment ......
