TECHNICAL SUPPORT FOR MUSIC STREAMING COMPANY (FRENCH SPEAKER)
Descrição da oferta de emprego
onsulting for the purchase of music related productsAssistance for customers through telephone, email, and live chat channelsOffering expert technical support services;Guiding users in utilizing their products, including software installation and device synchronizationDelivering efficient guidance and recommendations for purchasing products.
kills, qualifications, and interests you need to succeed in this role.
native level of French and a good level of EnglishEnthusiasm about music and softwaresKnowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required).
hatâs in it for you?Type of contract.
yearly andrenewableWorking hours.
full-timeSalary conditions (*) â 2 options.
ncluding free accommodation (shared flat, all bills included).
⬠gross/month (based on level of experience)Excluding accommodation.
⬠gross/monthFor international candidates.
eimbursement of your initial flightAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help with paperwork, opening bank account, etc.
upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career pathsYour Future Company.
ocated in Porto, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration.
Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
Detalhes da oferta
- Indeterminado
- 21/11/2024
- 19/02/2025
Assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... appropriately manage and escalate customer issues to higher support tiers......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku, którzy będą wspierać naszych klientów... odpowiednio reaguj na eskalacje klientów i eskaluj problemy oraz klientów na wyższe poziomy wsparcia zgodnie z definicją i udokumentowaniem odpowiadaj na przychodzące żądania klientów......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje zadania: odbieranie rozmów telefonicznych lub czatów od klientów chcących uzyskać różnego rodzaju informacje dotyczące ich polisy......
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... all necessary equipment will be provided by the company... cluster is a young company with a big ambition... professional career progression and support throughout your career......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... we are looking for reinforcements in the form of french-speaking employees for our team in portugal... 10!fr: urgent! / support français – service......
Start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... for more complex issues, escalate to the appropriate department... use three different software programs during the support process... continuously work on improving client satisfaction by......
Provide account and application support to customers namely with regards to software functionality... your tasks: assist customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting... 23 € net per day free health insurance after 6 months for candidates......
Eurofirms is a human resources company where people are the center of everything... our commitment and involvement, together with constant technological innovation, has allowed us to position ourselves as one of the leading national human resources companies for an important company in the automobile......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... responsibilities: you are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices......
Customer service: deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds... customer satisfaction: aim for the highest customer satisfaction survey scores by actively updating customers on status and resolution progress... order management: log and follow......
