TECHNICAL SUPPORT FOR MICROSOFT IN LISBON
Descrição da oferta de emprego
Experience on Windows Server, Windows Client, Active Directory and, or Azure Active Directory Administration.
Que funções irão desempenhar As a Customer Service Representative for Microsoft Security & Compliance/Identity your main mission is to be responsible for being the first point of contact for partner queries while delivering a world-class engagement experience and resolving their issues efficiently.
Quais os benefícios oferecidos An international career in a multicultural environment; A permanent presence of coaches who will facilitate your personal and professional development; Intensive training and constant and familiarization phase; Ample opportunity to grow and evolve within our organization; Health Insurance since day one in the company; Free Portuguese language courses, water sports, soft trekking and much more.
Outros aspectos a referir If you have always loved technology and want to work closely with one of the most known technology brands in the world, this is the right job ad for you.
As part of our Technical Support team you will resolve any technical issues using your soft skills.
You will also handle customer issues through collaboration, resolution, or escalation, always with the final aim of providing a great experience.
Part of your responsibilities will also be to ensure that key stakeholders and customers are up-to-date on the resolution status of their issue, through effective written and verbal communication.
Detalhes da oferta
- Teleperformance Portugal
- Indeterminado
- 11/12/2024
- 11/03/2025
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
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